1. What is Herba Glam?
Herba Glam is a beauty and personal care brand focused on hair and skincare products made to support simple, effective everyday beauty routines.
2. Are Herba Glam products suitable for all skin and hair types?
Our products are designed for a wide range of skin and hair types. However, everyone's skin and hair are different, so we recommend checking the ingredients and doing a patch test before first use.
3. How do I perform a patch test?
Apply a small amount of the product to a small area of skin, such as the inner arm or behind the ear. Leave it for 24 hours and monitor for redness, itching, or irritation before using the product more widely.
4. How often should I use Herba Glam products?
The recommended frequency depends on the individual product. Follow the usage instructions provided on the product packaging for the best experience.
5. How long does it take to see results?
Results can vary from person to person depending on your skin or hair type, routine, and consistency. Some products may provide an immediate feeling of softness or hydration, while other benefits may require regular use over time.
6. Are Herba Glam products made with natural ingredients?
Many of our formulations contain botanical and plant-derived ingredients. However, "natural" does not mean "chemical-free." Please refer to the ingredient list on each product for complete information.
7. Can I use more than one Herba Glam product in my routine?
Yes. Many of our products can be incorporated into the same skincare or haircare routine. We recommend introducing new products gradually, especially if you have sensitive skin.
8. Can I use Herba Glam products on sensitive skin?
If you have sensitive or reactive skin, always perform a patch test before use. If you know that you are sensitive to a particular ingredient, carefully review the ingredient list before applying the product.
9. How should I store Herba Glam products?
Keep products in a cool, dry place away from direct sunlight and excessive heat. Always close the container properly after use to maintain product quality.
10. What should I do if a product irritates me?
Stop using the product if you experience unusual irritation, itching, redness, or discomfort. Rinse the affected area with clean water. If the reaction is severe or does not improve, consult a qualified healthcare professional.
11. Are Herba Glam products safe during pregnancy or breastfeeding?
Because individual needs can vary during pregnancy and breastfeeding, we recommend checking the full ingredient list and consulting your doctor or healthcare professional before introducing a new beauty product.
12. Do your products have an expiry date?
Yes. Please check the expiry or best-before information printed on the product packaging and avoid using products after their recommended date.
13. How do I choose the right Herba Glam product for me?
Start by identifying your main skin or hair concern. Then choose a product designed for that specific need. If you're unsure, contact us, and we'll be happy to guide you toward a suitable option.
14. Can I order Herba Glam products online?
Yes. You can place your order through our available online ordering channels. Product availability may vary from time to time.
15. Do you offer bundles and special deals?
Yes. We may offer product bundles, seasonal promotions, and special deals from time to time. Check our store and social media pages for the latest offers.
16. How can I contact Herba Glam?
If you have questions about a product, ingredients, usage, or your order, simply contact Herba Glam through our official customer-support channels. We're happy to help.